In an increasingly volatile world, it’s easy to see why more and more companies are choosing the outsourcing route for their vital Information Technology (IT) support. Sector after sector is being turned upside down by: global competition, deregulation, the e-revolution, mergers and acquisitions, new demands from customers and shareholders, new technology or by new legislation.
At 9 Summits, we understand the challenges of ongoing change and the importance of strategic focus. And we know exactly what those challenges mean for your IT, now and into the future. Our unique combination of vision, flexibility, practicality and proven experience can and will give you solid benefits in precisely those areas that are vital for ongoing success:
The wrong IT can lock you into yesterday’s practices, in effect ‘fossilizing’ your business. Many companies outsource in order to open up their IT to new levels of flexibility and adaptiveness. At 9 Summits, our global experience spanning all significant technologies and all business sectors empowers us to match your IT support to your ongoing business needs, however far and fast they might evolve.
Outsourcing your IT can be a prime catalyst for implementing strategic change. It can also support those changes once they have been implemented, and even play a big part in financing them. 9 Summits is pioneering Transformational Outsourcing for those forward-thinking clients who insist that their strategies and new directions remain fully supported by their technology.
Our Service Level Agreement approach, with constant monitoring of Key Performance Indicators, will deliver precisely the quality you specify, supported by our unique ECE (Exceeding Customer Expectations) detailed and quantified approach to client satisfaction.
Rapid technological change plus ongoing skills shortages are making it harder to keep in-house IT departments world-class. At 9 Summits, our strategic alliances, coupled with an unstinting commitment to ongoing training, give you the technologies and skills you need.
E-Business know-how plus technical expertise 24×7 are essential to reach your web-enabled customers efficiently and profitably. At 9 Summits, we have applied both sets of skills to some of the world’s most successful and innovative dot.com companies as well as to the e-enablement of established national and multinational companies.
Outsourcing your IT to 9 Summits can produce ongoing cost savings of 10-30%. It will also put you in firm control of your costs and replace massive upfront investment by easy pay-as-you-go costs.